Professional Summary

Dependable Housekeeper with 8+ years of experience in hotel and private home cleaning. Fast, careful, and consistent, with strong room standards, laundry handling, and a polite approach to guest requests.

Work Experience

Senior Room Attendant May 2022 – Present
Larkfield Hotel • Leeds, UK
  • Cleaned and reset 14 to 16 rooms per shift to the hotel standard, with every room passing inspection last year.
  • Cut average room turnaround from 32 to 26 minutes by planning trolley stock and the order of tasks.
  • Checked stock and requested linen and supplies on time, keeping shortages low.
  • Reported maintenance problems and lost property the same day through the hotel system.
  • Trained new room attendants on cleaning methods, COSHH rules, and manual handling.
Domestic Cleaner (self-employed) Mar 2020 – Apr 2022
Private clients • Leeds, UK
  • Cleaned 10 regular homes each week, plus deep cleans for move-outs and after building work.
  • Built a client base through recommendations, with most clients staying for over a year.
  • Managed my own diary, supplies, and quotes.
Cleaning Assistant Sep 2018 – Feb 2020
BrightSpace Cleaning Services • Leeds, UK
  • Cleaned offices and shared areas on evening shifts to the contract checklist.
  • Used the right chemicals and equipment safely, following COSHH guidance.
  • Completed site checklists for supervisor sign-off.

Education

GCSEs and Level 2 Certificate in Cleaning Principles Sep 2016 – Jun 2018
Leeds City College • Leeds, UK
  • Basic cleaning methods, chemical safety, and working to a checklist.

Skills

Cleaning
Room Cleaning and Turnaround - Advanced Deep Cleaning - Advanced
Housekeeping
Laundry and Linen Handling - Advanced Stock and Supplies - Intermediate
Safety
COSHH and Safe Chemical Use - Advanced Manual Handling - Advanced
Service
Guest Requests and Service - Advanced
Organisation
Time Management - Advanced

Languages

English Native or Bilingual Proficiency

Licenses & Certifications

COSHH Awareness Certificate Feb 2024
Approved online training provider
  • Safe use, storage, and labelling of cleaning chemicals.
Manual Handling Certificate Feb 2024
Approved online training provider
  • Safe lifting, pushing, and trolley use.

Courses & Training

Customer Service in Hospitality May 2023
  • Polite communication, handling guest requests, and solving small problems.